We have a professional after-sales team, if you have any questionsduring operation, we will supply solutions to you with 24 hours.
Warranty Condition
Our factory will repair, online teaching, replace parts the product, if the product, the material of the parts, thedesign, and manufacturing of the products raised hardware problems caused by the product itself rather thanhuman error within 2 years warranty period since the date of dispatching by the customer.
Our factory repairs the products but will collect the basic costs of the spare parts after the warranty periodbut service is free always.
How to service?
At first, the customer provides videos, photos and a brief description of the machine damage so that wrenaceanena wia e an or ndeo wi nn 2 vsss alepneemetpasande ppng cass by on inaplace the part via email or video. Within 2 years, all rFedEx or put on next container) will be paid by Nanjing TMA Machine Co., LTD.
If the customer needs to send our engineers to customers" workplace, The customer company needs tobear the round-trip airfare and accommodation expenses of the engineer as well as USD150/ person/day.
Service Content
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Tel: +86 (0)25 58709196
Fax: +86 (0)25 58701161
WhatsApp/WeChat: +8617712406886
Email: info@tmachinetools.com
Add: 905-59, Jianwei, Hanzhongmen Street, Nanjing, Jiangsu, China
